FAQs
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- North America: FCC certification (FCC-ID for wireless models, FCC-SDOC for standard), UL safety (recommended but not mandatory)
- EU: CE (EMC + LVD directives), RoHS (hazardous substances), REACH (chemical compliance).
- Middle East: SABER (Saudi Arabia), Energy Efficiency Certifications (UAE), TRA (wireless in UAE).
- Others: CB Scheme (international), PSE (Japan), KC (South Korea).
Provide multilingual manuals (English/Arabic/Spanish), labels with local-language safety warnings, certifications (CE/FCC), and voltage compatibility (110V/220V).
Sign NDAs, clarify firmware/IP ownership, and provide ODM-specific licensing agreements.
OEM: Client-led design, manufacturer produces per specs (white-label).
ODM: Manufacturer handles R&D/design, client rebrands.
MOQ: 500–1,000 units (varies by model complexity).
- Lead Time: 2 weeks for samples, 15–30 days for bulk (adjust for peak seasons).
Offer DDP (delivered duty paid) or DDU (delivered duty unpaid); assist with customs clearance (provide COO, packing lists).
Hardware: Power adapter specs (voltage/plug type), IP-rated enclosures (e.g., IP54 for humidity), built-in batteries (outdoor models).
- Software: Multi-language OS, regional streaming platforms (Netflix regional feeds), wireless protocols (Miracast/AirPlay).
High-temperature/humidity: IEC 60529 IP certification, optimized thermal management.